*Wenatchee Location124 E Penny Road, Suite 101Wenatchee, WA 98801
President Brent Schmitten got his start in the insurance industry as an independent agent in 1995. Specializing in commercial and personal insurance, Brent enjoys helping his clients protect their assets and that after more than 20 years, there is still something new to learn.
Brent is a graduate of Washington State University where he received a degree in business administration with specializations in finance and risk management/insurance. He and his wife Angie have been married for more than 20 years and they have two children, Jacob and Kaylynn. Away from the office, Brent enjoys golfing, barbecuing, hunting, spending time at Lake Chelan, and coaching and supporting his kid’s sporting activities.
Agent Lori Reed began her insurance career as a commercial lines underwriter in 1983. She has been in sales since 1988 and currently writes all lines of insurance at the agency with a specialty in commercial and non-profit insurance. Lori enjoys learning about her customer’s businesses and designing a program that fits their needs.
Lori and her husband Mike have three children, Jeff, Lauren, and Christine. A Washington State University alumna, Lori enjoys reading and yoga in her free time. She also volunteers with the Wenatchee Central Lions Club and Washington State Apple Blossom Festival.
Producer Craig Field started in the insurance business in 2004 after graduating from Washington State University with a Business Administration degree with an emphasis in Risk Management and Insurance. He specializes in all lines of coverage such as personal, commercial, life and health. He enjoys meeting new clients and building lasting relationships.
Craig is always willing to educate his clients on the different coverage options and enjoys helping them save money on their policies. Craig is a member of the Wenatchee Central Lions Club and is also active in the Apple Blossom Festival.
Craig and his wife Trisha have 2 children, Jenna and Micah. When not in the office Craig enjoys spending time with his family, traveling, golfing and being out in the community.
Personal Lines Agent & Claims Specialist
Agent Tammy Mitchell has been in the insurance industry for more than 30 years. Tammy’s niche at the agency is flood and farm insurance, but she also serves as a claims specialist. Tammy takes pride in her ability to help her customers, and she enjoys that the insurance industry is constantly changing.
Tammy is married and she has three adult children and three grandchildren. She enjoys spending time with her family, playing with her dog, going to the river and walking.
Personal Lines Agent
Agent Stephanie Mitchell has spent the entirety of her 16 year insurance career at Mitchell, Reed, and Schmitten. She specializes in personal lines and notary bonds, and loves being able to help her clients. Whether assisting with a claim or saving her clients money on their premiums, Stephanie is devoted to serving her customers however she can.
Stephanie and her husband have been married for 10 years and they have two children. Away from the office, Stephanie enjoys spending time with friends and family, camping, hiking, and watching her kid’s sporting events and activities.
Commercial Lines Agent
Agent Diana Paulus has worked in the insurance industry for 15 years, specializing in all things commercial. Her favorite part of the job is watching a business grow and getting to know her clients personally.
Diana and her husband have been married 35 year and have two grown children, a wonderful son in-law and one beautiful grandchild. Diana enjoys keeping her house and yard tidy, hiking, kayaking, camping (anything outdoors) with her husband, Ken and spending time with her grandson, kids, family and friends.
Accountant Jackie Harmon began her insurance career four years ago at Mitchell, Reed, & Schmitten. Specializing in the accounting side of the business, Jackie is an alumna of Central Washington where she received a bachelor’s degree in accounting and a minor in administrative management. Although Jackie does not work directly in insurance, she enjoys learning about the fast-paced industry and being part of the agency’s team.
Jackie is married, and her husband is also an accountant. They have two children, Trae and Ava. When not in the office, Jackie enjoys hiking in the valley and staying active.
Agent Sheila Walch has more than 35 years of experience in the insurance industry, and has been specialzing in commercial policies since 2000. She is dedicated to educating her clients and helping them make informed decisions.
A native of Wenatchee and a graduate of WSU, Sheila and her husband have been married for 38 years and they have a daughter, Vanessa, and a granddaughter, Kalina. Away from the office, Sheila enjoys reading, camping, baking, and attending Kalina’s dance recitals.
My name is Jackie Adamson and I am a Customer Service Representative and Licensed Agent with Mitchell, Reed & Schmitten. My passion for the insurance industry is borne out of my desire for individuals and businesses to be protected from unforeseen events. I have been married for thirty-plus years to my husband, Jeff. I have one daughter, two sons, a son-in-law, and two grandkids. When I am not in the office I enjoy thrift shopping, walking my dog, Dexter, RVing with my husband and being involved in my church.
Agent Jim Gibbons is a dedicated advocate of the insurance industry, getting his start in 1976. With more than 40 years of experience, Jim assists clients with both their personal and commercial needs. Each day, Jim strives to not only meet, but exceed the expectations of his customers.
Jim is married and has two children. Away from the agency he enjoys skiing, exercising, enjoying the outdoors and sitting by the pool.
Personal Lines Agent
Paulette has more than 35 years of insurance industry experience and specializes in accounting and commercial insurance lines. She has two kids and two grandkids whom she enjoys spending time with when not in the office.
Henry has been in the insurance industry for almost 2 years and specializes in commercial lines. Henry is new to the team and loves making an impact in his clients lives. When he is not in the office you can find Henry spending time with his wife and daughter or fishing.
Personal & Commercial Lines Agent
Agent Sheri Norris has more than 40 years of experience and specializes in commercial insurance at the agency. Sheri’s favorite part of the job is that every day is different. She enjoys meeting clients and evolving with them as their insurance needs grow.
A Cashmere native, Sheri has been married for more than 30 years and she has one daughter and two grandchildren. In her free time she enjoys reading, cooking, and camping.
Personal Lines & Licensing Agent
With 25 years of experience, Linda Orndorff specializes in licensing at the agency. Her favorite part of the job is the interactions with her clients.
Linda is married and has two grown boys. In her free time she likes to play outside and enjoys activities such as hiking, biking, boating, and skiing.
Agent Marggie Simmons has been in the insurance business since 2009 and she specializes in both commercial and personal insurance.
In her free time, Marggie enjoys volunteering with different organizations, and she makes a point to support the Leavenworth community where she has lived her entire life. Marggie is married and has two boys, Andrew and Austin. In addition to volunteering, she also keeps busy by fishing, camping, reading, and knitting.
Marv started his insurance career in 1976 as a commercial lines underwriter. He specializes in commercial lines but can handle nearly any insurance policy. He truly enjoys being in the office and working closely with staff on tough accounts.
He is married with 3 kids, and enjoys spending as much time at Lake Chelan as possible. Marv enjoys boating, kayaking, and fishing on the lake during the summer.
Personal Lines Agent/Accounting
Agent Cathy Whitehorn has worked in the insurance industry since 1994. She specializes in property and casualty insurance, and she also serves as the agency’s bookkeeper. Her favorite part of her job is working with new people every day.
Cathy has been married to her high school sweetheart for more than 30 years, and they have two kids and five grandchildren. Away from work, she enjoys spending time with family, sewing, reading, and watching the Seahawks.
Shari has 32 years of insurance industry experience and specializes in commercial insurance lines, including contractors. She is married with 2 kids and enjoys spending time at home with her husband and animals. Shari also enjoys riding her horses, spending time with her granddaughters, and traveling.
Kristen has been in the insurance industry for 13 years and specializes in personal, commercial, life and health. She loves working for a brokerage because she can meet anyone's needs with the carrier that is right for them. Kristen is married to her husband Travis and they have two children. When she is not in the office you can find her crafting, gardening or volunteering.
The former President and Owner of Elliott Insurance Services, Dick Elliott brings his clients more than 58 years of insurance experience. Although knowledgeable about all lines of coverage, Dick especially enjoys mitigating the risks of small businesses and personal lines clients.
Dick and wife Joanne have been married for 53 years. Together, they have two children and two grandchildren. When not providing his clients with exceptional service, Dick has found a hobby in cars, and he also enjoys taking time to relax and unwind.
Mandi is licensed in personal and commercial lines and has been working in the insurance industry since 1995. She enjoys building relationships with her clients as they have given her the opportunity to work and volunteer in the community.
Mandi is currently a member of the Downtown Yakima Kiwanis Club and the Central Washington Home Builders Association. She also enjoys volunteering with Voices for Children’s Identity Store.
When Mandi is not spending time with her husband of 20 years, Alan, and their two sons, she enjoys yoga, taking walks, boating, or camping with family and friends.
Personal Lines Agent, CISR
Having worked in the industry for 10 years, Agent Jeannie Grooters specializes in property and casualty insurance and she enjoys being able to save her clients money on their policies.
Away from the agency, Jeannie is married and has three children and 11 grandchildren. She enjoys spending time with family and riding horses and UTVs.
Agent Ashlee Davis has been in the insurance industry since 2013. She specializes in personal lines coverage, and has carved a niche in auto insurance. For Ashlee, building relationships and helping her clients protect what they value most is the best part of the job.
Outside of work, Ashlee has a baby girl named Scout, and is engaged to be married. In her free time, she enjoys camping, barbeques, and attending local community events.
Agent Larissa Weber is a new addition to Mitchell, Reed, & Schmitten, and she specializes in auto insurance policies at the agency. Larissa enjoys that her insurance career allows her to help people every day. When not at the office, she enjoys going to the mountains.
Agent Debbie Flippin has been in the insurance industry for nearly 25 years. Specializing in property and casualty insurance, she enjoys interacting with a variety of people each day.
Married to husband Mark for 26 years, the pair have two children. Debbie enjoys serving alongside Mark at their church and spending time with family and friends.
Marketer & Customer Service Representative
Samantha recently graduated from Central Washington University with a Business Administration Degree Specializing in Marketing. She is brand new to the insurance industry and is looking forward to learning and developing the skills to help current and potential clients. Outside of work Samantha enjoys volunteering, traveling around Washington and wine tasting.